Frequently Asked Questions
Everything you need to know about your Brava Lingerie experience.
How do I find my correct bra size?
We recommend checking our comprehensive Size Guide located on each product page. If you are between sizes, our customer care team is available for virtual fitting consultations.
What is your return policy for intimate apparel?
For hygiene reasons, we accept returns on bras and sleepwear within 30 days, provided tags are attached and items are unworn. Panties and adhesive products are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
How should I care for my delicate lingerie?
To preserve the elasticity and lace detail, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid machine drying at all costs.
Do you offer discreet packaging?
Yes, all Brava Lingerie orders are shipped in plain, unbranded outer packaging to ensure your privacy from the doorstep to your wardrobe.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans through Afterpay and Klarna.