Returns & Exchanges
At Brava Lingerie, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please ensure items are tried on over your own underwear to maintain hygiene standards and eligibility for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and hygiene stickers remain intact and undamaged.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing